As the Waiter you will play a crucial role in ensuring the smooth operation of our dining and bar facilities, you will be the face of our company and will be expected to offer immaculate service.
Responsibilities:
Monitoring table reservations.
Handling guest inquiries, complaints, and special requests promptly and professionally.
Collaborating with the kitchen team to ensure seamless service and food quality.
Uphold the restaurant's policies and procedures.
Follow the Supply of Alcohol Act.
Knowledgeably present menu options and provide recommendations to guests.
Provide excellent customer service by welcoming guests, taking orders, and ensuring an enjoyable dining experience.
Maintain cleanliness and organization of tables, dining areas, and workstations.
Requirements:
Prior experience in Food & Beverage.
Previous experience in customer service.
Ability to think of your feet and work by yourself.