newzealand Jobs
Despatch Coordinator, Hamilton
NewZealand
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Job Description
Hiring an experienced, Despatch Coordinator in Hamilton with a background in logistics and coordination with good command over language. Detail-oriented with good personality, friendly attitude, able to manage despatch operations effectively. Skilled in coordinating with various teams and making sure, timely deliveries. Available for immediate hire.
Responsibilities:
- Be prompt in answering phones and customers' calls.
- Take inquiries from customers and process these promptly.
- Ensure customer's contact details and requirements are recorded neatly.
- Call customers back when required, in a prompt manner.
- Enter jobs into the company’s dispatch software.
- Book in for container parks and other customer sites.
- Site visits for jobs
- Working with iCOS Software would be an added advantage but not essential along with a good understanding of Swinglifts and their processes.
- Manage drivers.
- Ensure drivers complete timesheets in accordance with the companies ‘Key On / Key Off’ policy.
- Ensure divers accurately complete daily maintenance checks.
- Ensure drivers secure all loads in accordance with safe loading and unloading procedures.
- Ensure drivers have checked their vehicles for roadworthiness before work.
- Ensure all deliveries are on time, undamaged, and according to client instructions.
- Ensuring all documentation is accurate and in compliance with customer requirements.