Floor Supervisor


Australia

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Job Description


We are looking to add a committed and skilled Floor Supervisor to our team. The Floor Supervisor will be in charge of a certain division or section, making sure that everything runs smoothly, that standards are followed, and that customers are well-cared for. A strong leader with outstanding communication abilities and a drive to provide top-notch service will make up the perfect applicant.

Responsibilities:

  • Supervise a specific department or area, ensuring smooth operations and follow to standards.

  • Manage and guide staff members, assigning tasks and setting performance expectations.

  • Maintain excellent customer service standards, handling inquiries and addressing customer concerns.

  • Oversee schedules, ensuring adequate staffing levels and efficient workflow.

  • Monitor product or service quality, conducting inspections to ensure adherence to company standards.

  • Facilitate training sessions, mentor new employees, and provide ongoing coaching.

  • Manage inventory, overseeing stock levels and restocking activities where necessary.

  • Prepare reports, documenting incidents, and providing feedback to higher management.

  • Enforce safety protocols and ensure compliance with regulations within the department.

  • Collaborate with management to achieve departmental and organizational objectives.