Australia Jobs
Accommodation Receptionist
Australia
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Job Description
We are seeking casual reception staff to work on a seven-day roster with our committed team. Comprehensive on-the-job training is provided, and the role would suit someone looking for a career in tourism.
Regular daily tasks include:
- Guest communication via phone and email
- Greeting guests at the front desk and welcoming them to our city
- Coordinating arrivals and departures
- Reporting issues to the management and maintenance teams
- Processing payments and deposits
- Perform the accurate and timely completion of the night audit, including the daily reconciliation of the hotel’s trading.
- Preparation of the next-day cleaning schedule and roster
- Checking in and checking out of guests from the hotel
- Responding promptly to guest inquiries
- Inputting and updating reservation profiles
- Following the shift routine check-list to ensure all tasks are completed in a timely manner
- Coordinating restaurant reservations
Skills and attributes:
- Computer literate (Microsoft Office), Room master and MYOB experience is an advantage.
- Attention to detail, flexible and reliable.
- Ability to multi task in a fast-paced environment.
- Guest orientated with excellent communication and customer service skills.
- A solid work ethic.
- An outstanding "can do" attitude.
- Excellent communication skills.
- A positive personality and sense of humour.
- Be able to work autonomously.
- Problem solving skills.
- Well groomed and professional in appearance.
- Shares a passion for the hotel and hospitality industry.